✓ Efficient personnel management
Scheduling, time recording, communication and overview of hours worked are all available to everyone. All staff can log in themselves and communicate their availability.
✓ Company statistics at your fingertips
Keep track of your results. Among other things, gain insight into turnover figures per product, average turnover per customer, visitor numbers, total personnel costs and purchasing costs.
✓ All booking information in one place
Customer data, booking information and customer communications are kept on the same page. This maintains smooth information transfer in your organisation.
Everything under control
With Recras, you take your leisure company’s organisation to the next level. By combining booking information with operational overviews, you make better use of your equipment, schedule your staff more efficiently and take bookings up to maximum capacity. Working with Recras will save you time, happy visitors and money.”
Statistics
Recras gives you insight into your business data. Find out how your FEC is performing compared to previous years. Study visitor numbers, turnover, total number of registered hours and booked activities and packages. See where you can still grow and immediately turn your ideas into adjustments to your planning, products and booking processes.”
Notifications and follow-up actions
Keeps track of all open actions. You will be notified of new group requests, expired invoices, follow-up actions on customer contact and also when staff planning is incorrect, among other things. Using clear blue buttons in your Recras environment, you and your staff can immediately see what actions need to be taken.
Offer all your activities and packages online
The Recras reservation system is made up of widgets. This gives you flexibility in setting up booking processes to suit your family entertainment centre. All your products are easily entered into the system, after which the booking process can be fully automated. The seamless integration on your website makes booking activities a fine customer experience.”
Book processes
In 5 steps your book process online. Widgets are the building blocks of the Recras booking system. This allows you to configure each booking process to suit your organisation and the activities you offer. The booking module and contact forms are then easily integrated into your website in your house style. With automatic confirmation emails and quotation templates, you will ultimately ensure a smooth customer experience.
Customer contact
The moment your customer makes a booking, a communication flow begins. With Recras, you can automate large parts of this. You compose the messages yourself and choose the sending moments. For example, a confirmation immediately after a booking and a message with the latest information a few days before the activity takes place.”
Box office
With the checkout view in Recras, you have a grip and overview of the daily throughput at your location. So you always have current availability and daily schedule at hand. Incoming reservations, passers-by and telephone requests can be processed quickly and easily in the booking overview. Of course, you also have access to cash register-specific functions such as sales, cash and pin payments, invoice management and day end.