10 June 2024 – Your privacy matters to Recras B.V.
At Recras B.V., your privacy is very important to us. That’s why we comply with all applicable privacy laws and regulations. This means your data is safe with us and used responsibly. In this privacy statement, we explain how we handle the information we collect through our online service ‘recras.com’.
If you have any questions or would like to know exactly what data we collect and how we use it, feel free to contact Recras B.V.
Take Out a Subscription
You can take out a paid subscription to our online service, ‘recras.com’, where we use your personal data to process the payment.
For this, we use your billing address, phone number, payment details, email address, name and address details (NAW), and IP address. This information is necessary for the contract we enter into with you. We store this data until one year after you cancel your subscription and for an additional seven years (the legal retention period).
Contact Form and Newsletter
You can use the contact form to ask us questions or submit requests. For this, we use your email address, IP address, phone number, and name and address details (NAW). We do this based on your consent. We store this information until we are sure you are satisfied with our response and for an additional six months. This allows us to retrieve information easily in case of follow-up questions and helps us improve our customer service.
You can subscribe to our newsletter, which includes news, tips, and information about our products and services. You can unsubscribe at any time; every newsletter contains an unsubscribe link.
Your email address is automatically added to our subscriber list and is stored until the subscription is canceled.
Advertising
We would like to send you advertisements about offers and new products or services. We may do this via email or phone. You can object to this advertising at any time.
Disclosure to Other Companies or Institutions
Apart from the partners mentioned above, we do not share your personal data with other companies or institutions under any circumstances, unless legally required (for example, if the police request it in case of a suspected crime).
Our online service includes ‘social media buttons’ that allow administrators of these services to collect personal data from you.
Cookies
Our online service uses cookies. Cookies are small files where we store information so that you don’t have to enter it repeatedly. They also allow us to recognize when you return to our service.
You can disable cookies through your browser, but this may cause some parts of our online service to no longer function properly.
We have agreements with other companies that place cookies regarding the use of these cookies. However, we do not have full control over what they do with the cookies. Therefore, please read their privacy statements as well.
Google Analytics
We use Google Analytics to track how visitors use our online service. We have signed a data processing agreement with Google, which contains strict agreements about what they are allowed to track. We have not permitted Google to use the obtained data for other Google services. Additionally, we ensure that IP addresses are anonymized.
Linking Google to Send Email
Recras may use a Google email account to send emails. The use of Recras and the transfer of information received from Google APIs to another application comply with Google’s API Services User Data Policy, including its Limited Use requirements.
Security
The security of personal data is very important to us. We ensure that your data is well protected. Our security measures are regularly updated, and we monitor potential risks.
Changes to This Privacy Statement
When our online service changes, we must also update this privacy statement. Always check the date at the top of this page. We will do our best to announce significant changes individually.
Access, Modify, and Delete Your Data
If you have questions or want to know what personal data we have about you, you can always contact us using the details at the bottom of this page.
You have the following rights:
- Receive an explanation of what personal data we have and what we do with it
- Access the exact personal data we hold
- Request corrections to errors
- Request the deletion of outdated personal data
- Withdraw your consent
- Object to specific uses of your data
Please make sure to clearly state your identity so that we can ensure we do not modify or delete data from the wrong person.
Filing a Complaint
If you believe we are not helping you correctly, you have the right to file a complaint with the regulatory authority. This is the ‘Data Protection Authority’.
Contact Details
Recras B.V.
Helperpark 284-2
9723ZA Groningen
info@recras.com
+31 50-2112222