An administration and reservation system in one
Recras brings together booking management and business operations. This creates a range of automated processes. Think of customer contact, invoicing and staff planning. Recras takes a lot of recurring tasks off your hands by standardising these processes. You will see an improvement in the management of your bookings, a simpler overview of your administration and more efficient scheduling of staff and materials. The result is a streamlined organisation of your climbing park.
Holds every reservation
If reservation information is kept in different places, it can be difficult to keep track of bookings properly. This creates turmoil in your organisation and gets in the way of a good experience for your customers. With Recras, you stay on top of every booking, contact with your customers and outstanding orders with suppliers. From a single dashboard, you track booking progress.
Give each customer personal attention
It is important for climbing parks to give every customer the attention they deserve. A good experience keeps customers coming back. With Recras’ reservation system, you easily set up a booking process that allows you to offer customers a warm and personalised customer contact in an automated way. You can respond in record time and confirm bookings with related information instantly. All communication surrounding a booking is collected in one place, giving all your employees direct insight into the executive tasks that are important to them.
Optimise contact with your customers and increase bookings
If you have to use multiple programmes to confirm a booking, you often find yourself searching for information unnecessarily. Moreover, tasks like manual data entry quickly take up a lot of time and create more room for errors. Make managing bookings easier and let Recras’ management software take work off your hands through powerful features. Automate sending required information when confirming bookings and send out orders to suppliers.
The Recras booking system
Recras’ booking system offers you hassle-free online tickets, climbing spots at the box office and group packages. Recras ensures that bookings are only offered up to maximum capacity based on current availability.
You can easily integrate the booking system into your website. Below is a working example of what the booking module looks like for your customers. Feel free to try it out and make a booking. If you want to know how this booking is handled by the system, request a demo password to log in here.
Peace and order in your administration
On busy days, your climbing park can be a hectic affair, so you might overlook tasks. Recras’ management system ensures that all open actions are transparent. This is done on the homepage of your Recras environment, using the blue buttons. These notifications keep you informed of unread e-mails, open requests, expired quotations, expired invoices and personnel services yet to be processed.
When you clear all notifications daily, you know that you have done all administrative tasks -from customer contact to personnel management-. When your operations are in order, you will have more peace and order in your organisation.
For adventure and activity park The Outsider, Recras is the heart of its business.
Benefits of a management system
√ Give customers quick answers to their requests
Send personal and tailor-made quotes at lightning speed. In your own house style with attachments such as general terms and conditions and directions.
√ Manage booking information and communication in one place
Customer details, booking information and correspondence are stored on the same page. This allows you to maintain a smooth transfer of information within your organisation.
√ Prevent overbooking with a real-time booking system
Offer carefree online tickets, climbing spots at the box office and group requests. Recras ensures that starting times are only offered up to maximum capacity.
√ Assign new staff services quickly and easily
Simplify your personnel management. Scheduling, time recording, communication and overview of hours worked are all available to everyone. All staff can log in themselves and see their work schedule.