From brewery to a company tour: Recras takes care of it
Whether you organize tours through a brewery, city center, historic building, or an impressive company like a plant nursery, Recras keeps everything running smoothly. Visitors can easily book their tour online, while you stay in control of guides, schedules, and group sizes. Recras helps you manage every tour professionally and efficiently.
Booking processes
Build your ideal booking flow with customizable widgets and easily integrate it into your website. Let customers pay for their reservations right away and automatically send a confirmation email, including any attachments. Turn your online booking process into a smooth and seamless customer experience.
Customer contact
All email contact with customers is automatically linked to the corresponding booking pages. For phone calls, you can easily add an internal note to the customer’s profile. This allows you to respond quickly and confirm bookings along with all related details. All communication about a booking is stored in one place, giving your entire team instant insight into the information they need to carry out their tasks efficiently.
Notifications and follow-up actions
Notifications and follow-up actions form the foundation of your operations in Recras. They help you keep track of all the tasks involved in running your activities. You’ll get alerts for things like new inquiries, overdue invoices, expired quotes, follow-ups after customer contact, or issues in staff scheduling. Thanks to the clear blue buttons in your Recras dashboard, you and your team can instantly see which actions need attention.
The Recras booking system
With the Recras booking system, you can easily manage all your guided tours and visits. Whether it’s daily brewery tours, company visits, or pub crawls, Recras ensures that bookings are only accepted up to the maximum group size, always based on real-time availability.
You can seamlessly integrate the booking system into your own website. Below you’ll find an example of how the booking module appears to your visitors. Feel free to try it out and make a test booking. Curious to see how the reservation is processed in the system? Request a demo password and explore it yourself.
Rest and overview in your organisation
On busy days, your recreation business can be a hectic affair, so you might overlook tasks. Recras’ management system ensures that all open actions are transparent. This is done on the homepage of your Recras environment, using the blue buttons. These notifications keep you informed of unread e-mails, open requests, expired quotations, expired invoices and personnel services yet to be processed.
When you clear all notifications daily, you know that you have done all administrative tasks -from customer contact to personnel management-. When your operations are in order, you will have more peace and overview in your organisation.”
“The system saves us time”
Emsflower is Europe’s largest grower of potted and container plants. José is very happy with the time the system saves her. “When people book online now, they can fill in their own details and immediately see when spots are available. For example, when a tour is booked, the guide automatically receives an email request where they can confirm whether they’re available on that specific day and time. If they’re not, we get a notification and can assign another guide. Our guides – all freelancers – can also set their own availability. This way, they don’t get unnecessary requests when they’re not available. It works really well for both them and us.”
Benefits of a management system
√ Respond quickly to customer inquiries
Send personalized quotes for tours or group visits in just a few clicks. In your own branding, with useful attachments like directions or safety instructions.
√ Manage booking details and communication in one place
Customer information, reservations, and emails are all organized in one clear overview. This keeps everyone in your organization up to date and ensures every tour runs smoothly.
√ Avoid overbookings with a real-time booking system
Let visitors easily book a tour online. Recras ensures that time slots are only available up to the maximum capacity.
√ Assign staff shifts quickly and easily
Simplify your staff scheduling. Guides can view their own work schedules and logged hours, giving them instant insight into their planning. It saves time and prevents misunderstandings.
Recras helps you stay organised
Automate your bookings and keep full control of your business
info@recras.com
+31(0)50-211 2222